FAQs

Can I Purchase A Gift Certificate For Your Store?

Yes, you can indeed! We are old-fashioned ladies and our beautiful gift certificates are lovingly hand-written. To purchase one for a special person, call us on 416-603-8600 or e-mail us on martha@pearlsandpockets.com and we will be happy to ship one to you. At, present the gift cards are only redeemable in-store.

What Are Your Shipping Rates? 

Standard Shipping within Canada is a flat rate of $15. Heavier items such as large coats will be at a rate of $25. 

'Pick-Up In-Store' Option is offered on all items for FREE.

Orders above $250 are eligible for Free Shipping! 

What Is Your Return Policy?

Final Sale on all in-store purchases. We are happy to accept an exchange of your unworn online items, purchases at full price and have the original tags on, within 14 days of receipt of the item. Please ship the unwanted item to:

Pearls & Pockets

672 Queen St West

Toronto

ON

M6J 1E5

 

I’m Unsure About A Size Or I Have A Fit Question.  How Do I Find This Information?

We have done our best to provide measurements or size guidelines for most items but if you have any questions please do not hesitate to contact us by phone: 416-603-8600 or e-mail: martha@pearlsandpockets.com and we would be happy to guide you. 

 

I Need To Change Something On My Order. How Can I Do That?

If you need to change or cancel your order, please contact us immediately via e-mail: martha@pearlsandpockets.com or via phone: 416-603-8600. We generally process orders within 2-4 hours, and once we have processed your order, we will be unable to make any changes.   

Can I Return Or Exchange Items That Were Purchased On Sale?

All sale items are Final Sale, but we are happy to offer an exchange on any full priced unworn items with original tags.